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Let us answer everything on your mind!
1. What makes Nauras dry fruits premium?
At Nauras, we source only Grade-A, handpicked dry fruits from certified farms and global suppliers. Each product undergoes stringent quality checks to ensure freshness, purity, and nutritional value.
2. Are your products 100% natural and preservative-free?
Yes. All Nauras dry fruits are 100% natural, free from preservatives, additives, and artificial coloring, ensuring a healthy snacking experience.
3. How do I store Nauras dry fruits after opening?
To maintain freshness, store dry fruits in an airtight container in a cool, dry place away from direct sunlight. Refrigeration is recommended during warmer months.
4. Do you deliver outside Delhi?
Absolutely. We deliver pan-India through trusted logistics partners. Shipping rates and delivery timelines vary based on location.
5. Is there free shipping available?
Yes. We offer free shipping on orders above INR 1,500 within Delhi NCR. For other regions, shipping charges are displayed at checkout based on weight and delivery zone.
6. How long does delivery take?
-- Delhi NCR: 2–4 business days
-- Rest of India: 4–7 business days
Please note: Public holidays and festivals are excluded from delivery timelines.
7. Can I return or exchange a product?
Returns are accepted within 08 days of delivery for unopened products in case of damage, incorrect item, or quality issue. Please share photos within 24 hours of delivery for review.
8. Are your products suitable for gifting?
Yes. Nauras offers beautifully packaged gifting options ideal for festivals, weddings, and corporate events. Custom branding and bulk orders are also available.
9. How can I track my order?
Once your order is dispatched, a tracking link will be shared via email or SMS. You can use it to monitor real-time delivery updates.
10. Who can I contact for bulk or corporate orders?
For bulk purchases or corporate gifting inquiries, please contact us at naurasdryfruits@gmail.com or call 8224851000 for customized solutions and pricing.
